Port Charlotte Auto Repair

I truly hope you made it back home safely. I hope you are able to get the repairs made to your vehicle that we advised against once you were back home. Once your car was run without oil, the damage was excessive to the internal parts of your engine and I truly felt that the repairs exceeded the value so I advised you not to spend the money. It's to bad you felt my shop deserved a 1 star review when all we did was try to help and I even helped you load your vehicle onto the tow-dolly so that you could take it back home. I wish you well and hope you all the best.

I am sorry there was confusion as to your scheduled appointment time. Our system had you scheduled for the alignment at 2:30pm and when you arrived at 9am we were unable to take scheduled customer vehicles off the lift to accommodate. We truly strive to provide great customer service and to honor all appointments as is obvious by us having hundreds of positive reviews. Once again I apologize and sincerely hope you find a facility to provide the service you are needing.

Convenience fees have become the standard and hopefully more and more business like us will offer cash discounts in order to keep our services affordable. Credit card companies have held small businesses hostage for to long and forced price increases can add thousands of dollars to operating expenses. We very much appreciate your business and we truly hope to earn your business in the future based on our quality of our service.